My BC300 has lost connection. What do I do?

If a connection is lost between the BC300 and the CommLink, or the CommLink is disconnected from the main BP35/J35 System either at the Battery Management System or the Node, a warning will display.

If you are using a Trek or JControl, the screen will be flashing.

If you are using Odyssey, JHub or a phone app, a warning triangle will be displayed.

Follow the below instructions to try and reconnect your BC300.

Are both your CommLink and BC300 showing flashing lights?

Both my CommLink and BC300 are showing flashing lights

Check that both the CommLink and BC300 are flashing the same colour.

Both my CommLink and BC300 are flashing the same colour

Check that both the CommLink and BC300 are flashing green.

Both my CommLink and BC300 are flashing green

Check that all loads are wired into the battery side of the shunt.

If they are not, please contact BMPRO customer service for a resolution.

Either my CommLink or BC300 is not flashing green

If either your CommLink or BC300 is not flashing green, follow these instructions.

My CommLink and BC300 are not flashing the same colour

If your CommLink and BC300 are not flashing the same colour, follow these instructions.

Either my CommLink or BC300 are not showing flashing lights

Check if your CommLink is flashing.

My CommLink is flashing

Check if your BC300 is flashing.

My BC300 is flashing

Unplug and then re-plug the CAN port cable on the CommLink and Node.

Check if the BC300 is now flashing.

The BC300 is still flashing

Check that both the BC300 and CommLink are now both flashing and working.

If the unit is flashing red or another colour, follow these instructions.

If the unit is not working, please contact BMPRO customer service for a resolution.

The BC300 is no longer flashing

If the BC300 is no longer flashing, please contact BMPRO customer service for a resolution.

My BC300 is not flashing

Check the connections on the BC300 and ensure everything is connected properly.

Wait for several minutes to see if it starts to flash green. This means the unit is working correctly.

If the unit begins flashing red or another colour, follow these instructions.

If the unit is not working, please contact BMPRO customer service for a resolution.

My CommLink is not flashing

Unplug and then re-plug the CAN port cable on the CommLink and Node.

Check if the CommLink is now flashing.

The CommLink is now flashing

Check that both the BC300 and CommLink are now both flashing green and are working.

If the unit is flashing red or another colour, follow these instructions.

If the unit is not working, please contact BMPRO customer service for a resolution.

The CommLink is still not flashing

If the CommLink is still not flashing, please contact BMPRO customer service for a resolution.