There can be multiple reasons why newly-paired sensors are not appearing on the home screen:
If the ProSmart App is not active when the sensor is paired, once opened it needs to query all 40 possible sensor locations for active devices, as sensor values may have changed while the ProSmart App was not active.
On average, this can take six to eight seconds on most phones. Any newly-paired sensors will appear once this process is complete.
If you have paired multiple phones to your SmartLink, a newly-paired sensor may not always immediately appear on the home screen of phones that weren’t used to pair the sensor.
To fix this, refresh the app. This can be done by:
- Restarting the ProSmart app.
- Pressing the Settings button , then the close button.