BMPRO Customer Support
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Activity overview
Latest activity by BMPRO Customer Support-
BMPRO Customer Support created an article,
My fresh/grey/black water tanks are always reading incorrectly in my RVMaster system. What can I do?
Before investigating, empty, wash and refill your tanks. A dirty sensor can cause inaccurate readings. To rule out the RVMaster system, disconnect the tank sensor. If the RVMaster system still disp...
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BMPRO Customer Support created an article,
My fresh/grey/black water tanks are always reading incorrectly in my JAYCOMMAND system. What can I do?
Before investigating, empty, wash and refill your tanks. A dirty sensor can cause inaccurate readings. To rule out the JAYCOMMAND system, disconnect the tank sensor. If the JAYCOMMAND system still ...
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BMPRO Customer Support created an article,
My LP tank always shows a fault symbol on the LP tank gauge in my JAYCOMMAND system. What can I do?
The symbol is a warning that the LP tank is empty or disconnected. Verify the tank level is reading correctly on the physical tank gauge. The JAYCOMMAND system takes a resistance reading from this...
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BMPRO Customer Support created an article,
My LP tank always shows a fault symbol on the LP tank gauge in my RVMaster system. What can I do?
The symbol is a warning that the LP tank is empty or disconnected. Verify the tank level is reading correctly on the physical tank gauge. The RVMaster system takes a resistance reading from this g...
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BMPRO Customer Support created an article,
I am trying to pair my RVMaster Controller but it won't leave the pairing screen, and isn't pairing. What can I do?
If the Controller will not leave the pairing screen, it is because the Controller has become disconnected from the Node in the RV. It will not leave this screen until the Controller is paired with...
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BMPRO Customer Support created an article,
I am trying to pair my JAYCOMMAND Controller but it won't leave the pairing screen, and isn't pairing. What can I do?
If the Controller will not leave the pairing screen, it is because the Controller has become disconnected from the Node in the RV. It will not leave this screen until the Controller is paired with...
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BMPRO Customer Support created an article,
My RVMaster Controller is black / flashing the BMPRO logo / constantly restarting. What do I do?
It is likely your Controller has a low charge. We recommend plugging your RV into shore power, setting the battery disconnect switch to ON, and letting the Controller charge. Most often the Control...
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BMPRO Customer Support created an article,
My JAYCOMMAND Controller is black / flashing the BMPRO logo / constantly restarting. What do I do?
It is likely your Controller has a low charge. We recommend plugging your RV into shore power and letting the Controller charge. Most often the Controller will fully boot up after 4 hours of chargi...
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BMPRO Customer Support created an article,
How do I update the JAYCOMMAND app on my smartphone?
Most smartphones allow automatic updates. To confirm your JAYCOMMAND App is up to date, try the following: Verify the mobile network or Wi-Fi connection on your smartphone. Launch either the Googl...
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BMPRO Customer Support created an article,
How do I create a Google account in my JAYCOMMAND system?
If you don’t have a Google account, you can create one by pressing the Google Play icon on the Controller main screen and following the prompts.