Setec Customer Support
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Recent activity by Setec Customer Support-
I'm updating my OdysseyLink firmware but the progress bar is stuck and not moving. What do I do?
If your OdysseyLink firmware update seems to be stuck, clearing your app data will allow it to complete. To clear your Odyssey app data, follow the instructions in this help guide.
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How do I know if my BC25 is an anniversary model and has a 10 year warranty?
BMPRO released the 10 year anniversary battery chargers in their AC-DC Battery Charger range (BC15 & BC25) in late 2024 and they are easily distinguishable with orange end caps instead of the tradi...
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How do I know if my BC15 is an anniversary model and has a 10 year warranty?
BMPRO released the 10 year anniversary battery chargers in their AC-DC Battery Charger range (BC15 & BC25) in late 2024 and they are easily distinguishable with orange end caps instead of the tradi...
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Can I use the ProBoost with a power management system?
Yes, you can use the ProBoost with a power management system. View our help guide on how the ProBoost can be used to add to a BMPRO power management system here.
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What is the Remote Switch (RSW) on the BatteryPlus35-II?
The Remote Switch (RSW) on the BatteryPlus35-II is an optional connection that allows you to disconnect power outputs to preserve battery power. It is a negative (ground) loop switch, meaning it is...
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How do I reset a BC300 external shunt?
To reset the BC300 external shunt: Disconnect the positive cable from the battery and keep it off. Press and hold the button on the CommLink until you see a red flash. This clears any previous pai...
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How do I replace a SmartSense sensor's batteries?
Using a small screwdriver, lift the lid which is held by the snap fit. Lift the board with the electronics carefully and replace the CR2032 battery. Place the electronics board back into ...
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I have fitted a battery to my BatteryPlus35, but it’s not detected by my BMPRO battery monitor. What do I do?
Check the following: The battery connections are tight and not loose or corroded. The battery polarity is correct: red lead is positive, black lead is negative. The dealership fitted in-line fuse ...
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My OdysseyControl tablet is only showing "BMPRO Powered by Android" and I can't access anything. What can I do?
The OdysseyControl is stuck in a boot loop, which normally indicates the tablet's battery is flat. It is either not getting charged via the charge cable connected to it or the battery in the tablet...
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My JHub tablet is only showing "BMPRO Powered by Android" and I can't access anything. What can I do?
The JHub tablet is stuck in a boot loop, which normally indicates the tablet's battery is flat. It is either not getting charged via the charge cable connected to it or the battery in the tablet is...