Setec Customer Support
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Votes on activity by Setec Customer Support-
Can I fit an inverter to my battery management system?
We do not recommend fitting an inverter to the J35 / BatteryPlus35 battery management systems. The J35 is limited to a total of 20A (J35A, BatteryPlus35-II-SI, BatteryPlus35-II-SR, BP35-PM) o...
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The awnings/slide-outs/roof vent lid will not extend/retract when using my JAYCOMMAND system. What do I do?
If none of the motors are working, start by checking the Node motor power pins. There should be a 12V constant at the motor power positive/negative. If you are not seeing 12V at the motor power pin...
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What happens if my solar system produces more solar than the maximum solar input on the BatteryPlus35-II?
The solar card within the BatteryPlus35-II will limit the maximum output to ensure your batteries do not become overcharged. It is safe to have a solar system that can produce more power than the m...
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I have solar panels connected to my BatteryPlus35, but my Trek monitor is not displaying the voltage?
If you have solar panels connected to your BatteryPlus35, and the Trek monitor is displaying "--", it most likely means the solar panels have not been connected to the system properly. Double-check...
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How do I configure my BatteryPlus35-II-HA to work with lithium batteries?
The BatteryPlus35-II-HA is configured by default to work with lead-acid batteries. The battery chemistry configuration of the BatteryPlus35-II-HA needs to be changed in order to work with lithium b...
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The awnings/slide-outs/roof vent lid will not extend/retract when using my RVMaster system. What do I do?
Make sure the RVMaster app is fully up to date and check to see if the issue still occurs. If the issue still occurs with the app fully up to date, you will need to investigate the Node in order t...
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I want to upgrade my caravan to use lithium batteries. What products are recommended?
BMPRO offers a wide variety of products to manage lithium batteries. Jayco caravans: The J35B-L or J35D battery management systems are upgrades over the earlier J35 units.Both these units are lith...
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Does the BC300 have its own app, like the BatteryCheck range?
The BatteryCheck range and the BC300 are two completely different products for two completely different applications.The BatteryCheck was designed as a stand-alone app as a wireless battery monitor...
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Why does my BMPRO app require my location to be on for it to work?
In order to use the Bluetooth function on most Android phones, location services are required to be enabled. This is a security requirement laid down by Google, rather than from BMPRO apps. BMPRO a...
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Is my BatteryPlus35 compatible with any Lithium LiFePO4 battery?
If your Battery Plus does not have the letters HA or II-HA or have the BMPRO green compatible stamp, then it is not compatible with a Lithium LiFePO4 battery. Lithium LiFePO4 batteries may be sold/...